Javier Reynoso  

Pf. Javier Reynoso
EGADE Business School, México

Doctor of Service Administration from the University of Manchester. Passionate about service management. Co-author of the textbook "Service Administration: strategies for creating value in the new business paradigm", used in 20 Spanish-speaking countries.

Paul Windrum  

Pf. Paul Windrum
Nottingham University, UK

PhD Economics from the University of Manchester and Deputy Director of the Center for Innovation in Health, Leadership and Learning.  He has published in several leading international journals in the area of innovation, has published special issues in leading journals and has co-edited two books on innovation in services.



Faiz Gallouj  

Pf. Faiz Gallouj
University of Lille, France

Professor of Economics, at the Faculty of Economics and Sociology of the University of Lille (France). He has worked on several research projects in service activities, financed by national and international organizations, public and private, including the European Commission, the OECD, several French ministries and companies.

Anne Vorre Hansen  

Pf. Anne Vorre Hansen
Roskilde University, Denmark

PhD and Postdoc at Roskilde University besides being a senior consultant. Anne is an anthropologist and holds a PhD in Business Administration/Service Innovation. She has 15 years of experience as consultant of innovation, business development and strategy in the private and public sector and as researcher and project manager of service innovation. In her current research, she focuses on innovation and value co-creation across the private, the public and the third sector, alongside exploring methodological implications.



Manuel García Goñi  

Pf. Manuel García Goñi
Complutense University of Madrid, Spain

Associate Professor of Applied Economics and Vice Dean for International Affairs at the Faculty of Economics and Business, Universidad Complutense de Madrid. Manuel earned his Ph.D. in Economics and MA in Political Economy at Boston University, specialized in the fields of Health Economics and Industrial Organization. He has acted as Visiting Scholar at Columbia University, as Visiting Fellow at the Australian National University at Canberra, and as Visiting Professor at Universidade Nova de Lisboa, Universitatea de Vest din Timisoara, Universidade do Porto, and Universidad Carlos III de Madrid.


luis rubalcaba


Pf. Luis Rubalcaba
University of Alcalá, Spain

Professor of Economic Policy, Department of Economics and Business Administration, University of Alcalá. Director of INSERAS, Service for Society Research Group. Director of Master on Innovation Economics, Management and Technology. Previous academic positions include: visiting Fulbright Schuman Scholar at Boston University, (US), distinguished professor at VTT-Tekes (Finland), honorary scholar at the University of Birmingham (UK) and president of the European Association for Services Research (RESER). Previous staff positions at international institutions: The World Bank Group, Washington, DC, USA (2012-2016), and the European Commission, Brussels, Belgium.

Oscar Montes  

Pf. Óscar Montes
University of Alcalá, Spain

Doctor by the Universities of Alcalá and Complutense of Madrid within the Joint Doctoral Program in Economic Analysis. He holds two Master's degrees, in Applied Economic Analysis (Industrial Branch) by the University of Alcalá and Complutense of Madrid, and in Analysis and Management of Science and Technology (MAGECYT) by the Carlos III University of Madrid. He has a degree in Economics from the Complutense University of Madrid.

Laura Cortijo  

Laura Cortijo
University of Alcalá, Spain

Jose Luis San Martin Rodriguez  

Jose Luis San Martín Rodríguez
Ministerio de Economía, Spain

Coordinator of the technological unit in the General Directorate of Insurance and Pension Funds.

Jesús Escobar Bentué  

Dr. Jesús Escobar Bentué
Professor at Polytechnic School, University of Alcalá, Spain

Doctor of Computer Science from Politechnic University of Valencia, Spain. Former researcher at Biomedical Foundation - Prince of Asturias University Hospital. Former IT and information security auditor, and organizational transformation consultant at Telefónica de España.


Juan Antonio Gómez


Dr. Juan Antonio Gómez
University of Extremadura, Spain / IEEE SIGHT Spain

He has a PhD in Physical Sciences, an Electronic specialty, from the Complutense University of Madrid. University Professor in the area of ​​Computer Architecture and Technology at the University of Extremadura. Accumulates 30 years of research activity in areas of reconfigurable computing based on FPGA, embedded computing, metaheuristics for solving optimization problems, bioinformatics, mobile communications, wireless sensor networks, recommendation systems, machine learning, predictive models and time series

Varun Gupta  

Varun Gupta
Universidade da Beira Interior, Portugal

Dr. Varun Gupta is working as Post Doctoral Researcher with Universidade da Beira Interior, Portugal. He is also Honorary Research Fellow of the University of Salford, Manchester, United Kingdom. He had worked with top ranked Universities like Amity University, National Institute of Technology, Indian Institute of Technology, PEC University of Technology and Jawaharlal Nehru Govt. Engineering College respectively



Gustavo Maldonado  

Gustavo Maldonado
Senior Communications Consultant
Telefonica Business Solutions, Spain

Business Telecom Professional with 25+ years of experience in the ICT sector, with different duties as network design, consulting, business development and sales support. Team-worker, positive, dymamic, responsable and used to work with multinational teams. Good communication skills, as well as excellent human relations. References requested as required.



Andreas Schroeder


Pf. Andreas Schroeder
Aston University, UK. The Advanced Services Group. Senior Lecturer for Information Systems

A business researcher with a strong passion for bridging the gap between research and practice. Focused on investigating how the Internet of Things can enable organizations in changing their business models. Currently working with a strong research team on mapping out the opportunities IoT creates for manufacturers to develop Advanced Service.



Takeshi Takenaka


Pf. Takeshi Takenaka
National Institute of Advanced Industrial Science and Technology, Japan

He currently works at the Human Augmentation Research Center, National Institute of Advanced Industrial Science and Technology. He does research in Service Engineering, which promotes the improvement of service productivity, institutional design of service platform, and the development of regional service ecosystem Society of Serviceology (SfS), Japan



Marja Toivonen


Pf. Marja Toivonen
Aalto University, Finland

Professor at Helsinki University and Aalto University. Previous senior staff at VTT. She has written several articles and book chapters on innovation topics and been an invited speaker in many international conferences. She has been a council member in RESER and the chair of Finnish Service Alliance.



Walter Ganz


Pf. Walter Ganz
Director, IAO, Fraunhofer Institute, Germany

He is currently Director of the Fraunhofer Institut for Industrial Engineering (IAO) in Stuttgart Germany and head of the research departments "Human Resource Management" and “Service Engineering”. Aside that, he is also a member of several national and international scientific boards. Walter is the author and co-author of more than 25 publications in the last 3 years. Latest one: An Integrative Quality Framework for Developing Industrial Smart Services (Service Science)



José Manuel Gómez Pulido


Pf. José Manuel Gómez Pulido
Professor at the Polytechnic School of University of Alcalá, Spain
Doctor in Telecommunications Engineering from the University of Alcalá



Eugenio Fernández


Dr. Eugenio Fernández
Director of Planificando
Research Centers for Applied Intelligence Systems, University of Alcalá, Spain




Antonio Moratilla Ocaña


Antonio Moratilla Ocaña
Politechnic School, University of Alcalá, Spain
Doctor of Computer Science
Co-director of the Planning Research Chair




José Luis Castillo


Dr. José Luis Castillo
University of Alcalá, Spain
Doctor in Computer Science from the University of Alcalá:Researcher in Artificial Intelligence and Soft Computing




José María Arranz


Pf. José María Arranz
University of Alcalá, Spain

He is Ph D in Economics and Full Professor in Economics in the University of Alcalá (Madrid, Spain). His main activities and responsibilities are teaching degree and master subjects on econometrics and carrying out research activities in the fields of econometrics, labour market and social policies (topics such as impact policy evaluation, active employment policies, labour market transitions, unemployment-employment duration, quality of employment, unemployment benefits, wage inequality, etc.)




Fernando Monar


Pf. Fernando Monar
Complutense University of Madrid, Spain

Doctor of Information Sciences. Complutense University of Madrid (UCM). Master in Quality Planning and Management. Open University of Catalonia. University Expert in Public Policy Evaluation (UCM).




Francisco Rojas


Francisco Rojas
NovaGob President

President of the NovaGob Foundation. Currently, Director of the Mayor's Office of the City Council of Alcobendas. Coordinator of the Network of Laboratories for Innovation of the CYTED Program. Doctor Cum Laude in Law and Political Science with international mention from the Autonomous University of Madrid (UAM). Bachelor of Political Science and Administration from the Complutense University of Madrid, with a year at the University of Newscastle upon Tyne | Master in Democracy and Government from the Autonomous University of Madrid (UAM)




Loredana Stan


Loredana Stan
NovaGob Lab

Public innovation specialist. Degree in Political Science from the University of Craiova (Romania). Master in Democracy and Government of the Law School of the UAM, is a consultant, trainer and researcher in public innovation, in the fields of methodologies, ecosystems and government laboratories.




Encarna Hernández


Encarna Hernández
NovaGob Director

Journalist. Specialist in social media management (ICEMD-ESIC). Master in Government, Administration and Public Policies from the University of Murcia, where he develops his doctoral thesis on Open Budget. Author, teacher and consultant specialized in open government communication and citizen participation.




Rafael Camacho


Rafael Camacho
Project and communication manager at NovaGob

Politologist, specialist in transparency and open government. He has developed most of his professional career at the university as an analyst and team coordinator in a research center and as a research technician in R & D & I projects in the field of Social Sciences. Consultant since 2016, he collaborates in the media, in universities and in different transparency dissemination projects.




Xavier Vence


Pf. Xavier Vence
University of Santiago de Compostela, Spain

Doctor of Applied Economics at USC (1991). Full Professor of Applied Economics at the University of Santiago de Compostela. Coordinator of the research group ICEDE (Innovation, Structural Change and Economic Development). Member of iCRETUS (Institute Cross Research on Environmental Technologies). Coordinator of Msc Economic Development and Innovation.




Diego Aboal


Pf. Diego Aboal

Director of CINVE (Center for Economic Research, Uruguay) and Professor Universidad de la República and Universidad ORT Uruguay. Doctor in Economics from the University of Essex (United Kingdom) and Master in Economics from the London School of Economics (United Kingdom) and another from the University of the Republic (Uruguay).



Alejandro Arranz


Alejandro Arranz
Advisor and former general director of Research and Innovation of the Community of Madrid, Spain

Degree in Economics and Business Administration from the University of Alcalá, and Master in Financial Management and Investments from the University Institute of Economics and International Management (Complutense University of Madrid and Center for Economic and Commercial Studies - Ministry of Economy and Higher Council of Chambers of Commerce).




Cristina Martínez


Catalina Martínez
Institute of Public Goods and Policies of the Spanish National Research Council, CSIC, Spain

She is a senior scientist at the Institute of Public Goods and Policies of the Spanish National Research Council (CSIC-IPP). After receiving a doctorate in Economic Sciences from the Autonomous University of Barcelona, ​​she worked in an English consultancy in competition economics in London and Brussels, and in the Directorate of Science, Technology and Industry of the Organization for Economic Cooperation and Development (OECD) in Paris for several years. Her research focuses on the comparative analysis of the policies and strategies of actors in science and technology and innovation systems, especially in relation to intellectual property rights, technology markets and science-industry links.


UAH   Fundacion Novagob