covalreser2020

Program

DAY 1. Thursday, 18^th June 2020
Value Co-creation, Innovation and Digital Transformation in Public Services

08:30	Arrival & registration

09:00	Congress Welcome session: Chair: José Vicente Saz UAH Chancellor
	Organizers welcome:
	Markus Scheuer RESER Luis Rubalcaba UAH
	Opening:
	Fernando de Pablo Secretary General for Digital Transformation in Spain
	EU Commission (representative tbc)

09:30	Key-notes: "People, knowledge and innovation for public value" Chair: Luis Rubalcaba University of Alcalá
	Mary Feeny Arizona State University, School for Public Affairs, US
	Moving beyond sporadic innovation: Lessons learned from OPSI Alex Roberts OECD

10:45	Coffee break


11:15	COVAL SESSION. New avenues on value cocreation and service design Chair: Rolf Ronning University of Lillehammer, Norway
	Jakob Trischler CTF Service Research Center, Karlstad, Sweden
	Selected CO-VAL findings: Kirsty Strokosch, on value co-creation University of Edinburg, UK Maria Rohnebak, on service design University of Lillehammer, Norway

12:15	COVAL SESSION. New avenues on public service innovation Chair: Paul Windrum University of Nottingham, UK
	"Public Innovation" Marja Toivonen Aalto University, Finland
	Selected CO-VAL findings Faïz Gallouj, on innovation networks University of Lille, France Lars Fuglsang, on living labs Roskilde University, Denmark Anthony Arundel, on public innovation metrics UNU-Merit, The Netherlands

13:45	Lunch

15:00	Parallel sessions I & COVAL SESSION: New avenues on digital transformation Chair: Anna Triantafillou ATC
	Exploring Digital Government transformation: understanding public sector innovation in a data-driven society Gianluca Misuraca European Commission, Joint Research Center, Seville
	Selected Co-VAL findings Ines Mergel Konstanz University, Germany

16:00	Coffee break

16:30	Paralell sessions II & COVAL SESSION: Special session on H2020 projects on public sector (tbc) Chair by EU representative (tbc)

18:00	Day close

18:30	Tour in Alcalá: visit to the UNESCO World Human Heritage University main building

20:00	Gala dinner Restaurante Hostería del Estudiante. Alcalá de Henares (Madrid)

DAY 2. Friday, 19^th June 2020
Services, digiltalization, governance and policy and research agendas

08:30	Paralell sessions III & Special session on: Cross-cultural aspects of digitalization and service innovation (joint session with Society for Serviceology) Chair by Kentaro Watanabe National Institute of Advance Industrial Science and Technology (AIST), Japan Marja Toivonen Aalto University, Finland

10:00	Coffee break

10:30	Key-note The New Geography of Services and Service Value (tbc)

11:30	Paralell sessions IV & Round table on policies for governance in developing economies Chair by Nanno Mulder CEPAL-ECLAC and REDLAS
	Lea Giménez IDB, Institutions for Development, Innovation for Citizen Services
	World Bank Group Representative tbc
	Alejandro Sabarich CAF Digital Innovation for States
	Francisco Velázquez CLAD

12:30	Paralell sessions V & Special session Round table on Women for leading Public Innovation Chair by Anne Vorre Hansen Roskilde University
	A dialogue with
	Concepción Campos President of the Spanish Women for Public Innovation
	Lea Giménez IDB and ex Paraguay vice minister and previous member a WBG poverty and gender team
	Mary Feeney Professor of ethics in public affairs Arizona State University and author of "Power in Editorial Positions: A Feminist Critique of Public Administration"

14:00	Lunch

15:00	Paralell sessions VI & Special session "Meeting the editors"
	Maria Savona Professor of Economics of Innovation and Editor of Research Policy
	Mary K. Feeny Editor of the Journal of Public Administration Research and Theory
	Paolo Roberto Graziano Editor of Governance
	Salvador Parrado Editor of Public Administration
	Faiz Gallouj Editor of the Journal of Innovation Economics and Management

16:00	Policy and stakeholders session: round table on the future of public services transformations and policy and research agendas Chair: David Osimo The Lisbon Council, Belgium Co-chair: Dan Chenok C. for The Business of Government. IBM Global, US

16:00-17:00	The view from different organizations
	Walter Ganz Fraunhofer Institute, IAO, Germany
	Miquel Estape LivingGob, Barcelona
	Francisco Rojas Novagob e Innolabs
	Dan Chenok Center for The Business of Government. IBM, US
	GianLuca Misuraca European Commission, Joint Research Center, Seville
	Francesco Mureddu The Lisbon Council

17:00-17:30	Policy agenda
	Debate towards a policy agenda
17:30-18:00	Research agenda
	Debate towards a research agenda

18:00	Closing session and conference awards

19:00	Reception by the major of the city (tbc)

DAY 3 - SOCIAL. Saturday, 20^th June 2020

09:30-11:30	RESER General Assembly (open to all participants)

11:00	Guide cultural visit to Toledo

Other events around the Conference

Summer School on Service Innovation
For students, scholars and professionals interested in innovation

Courses in English

	Monday 15^th	Tuesday 16^th	Wednesday 17^th
Course in public innovation		Co-creation and innovation for public innovation

Courses in business innovation	Service Vision, Leadership and Strategy for Value Creation	Artificial intelligence for private and public sectors	International Workshop on Servitization, Smart Services and Industry 4.0

Cursos en español (courses in Spanish)

	Lunes 15	Martes 16	Miércoles 17
Cursos en castellano en innovación pública	Inteligencia artificial para servicios privados y servicios públicos	Métricas y evaluación de impacto de política pública	Laboratorios de gobierno y gobernanza participativa

Cursos en castellano en innovación empresarial	Inteligencia artificial para servicios privados y servicios públicos	Visión, Liderazgo y Estrategia para la Creación de Valor a través del Servicio	Nuevas tendencias en políticas de I+D+i

The RESER International Congress is in collaboration with:

ORGANIZED BY:


The joint RESER-COVAL final Conference is supported by:

		Co-funded by the
		European Union